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Nov 19 |
Join Form Modifications
Posted by Bruce on November 19 2009 06:45 PM
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Pursuant to MasterCard / Visa PCI compliance regulations, so that exchanges don't have any compliance issues when applying for an Internet credit card merchant account, we have added credit card logo images for major credit cards into the Join page. In addition, we fixed a minor page formatting issue with some browsers, which makes the payment section look nicer. Read more » | |
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Nov 16 |
FYI: Refund / Cancellation Policy Required
Posted by Bruce on November 16 2009 08:14 AM
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Pursuant to most credit card merchant account guidelines, if you charge an enrollment fee to join your exchange:
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Nov 12 |
Issue: Credit Line Request
Posted by Bruce Kamm (Import) on November 12 2009 08:17 PM
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Some exchanges are not receiving requests from members for an increase in their credit line. We are aware of the issue and are working on a fix. As this is a complex issue, it may take longer than usual to correct the problem.
Update 12/4/2009: The Credit Line Request notification has been fixed. When a member requests a credit line or credit line increase, the exchange admin will receive a notification in their Inbox. Read more » | |
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Nov 11 |
Enhancement: Batch Fee Processing
Posted by Bruce Kamm (Import) on November 11 2009 09:15 AM
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If you typically uncheck "charge credit cards" when doing the monthly processing, and are doing a batch process several days after sending statements, if members had trade transactions posted to their account between receiving a statement and the day you did a batch process, the cash fee amount charged in the batch process was the total fees due on the date of the batch process rather than the fees owed at the close of the previous month and therefore, did not match the cash amount due on the statement. As most exchanges seem to not process cash fees on the same day they do a month end process and send statements, we made a change to the batch processing routine. An additional column was added to the batch processing application so that the Batch Processing page now displays not only the Current Cash Due today, but also the Month End Cash due. When you click the Process box, when the application modification will be completed, the batch process application will automatically process the Month End Cash due amount if you do not enter a different amount into the Amount Box. Check back the end of November for News detailing the completion of the modification. Should you prefer to process the Current Cash Due amount, you can simply check the Process box and enter that amount, or any amount into the Amount box and the routine will charge the amount entered into the box instead of the Month End Cash due. Read more » | |